Guest Services
You can share your needs and opinions with Guest Relations at any time.
Car Rental
Customer relations will help you find the most suitable alternative.
Shopping Mall
Aqua Florya Shopping Mall, located right next to our hotel, is open to you between 10:00 and 22:00.
ATM
For transactions requiring an ATM, you can use the ATMs of various banks located on the 3rd floor of Aqua Florya Shopping Center.
Check-in & Check-out
Check-in time at our hotel is 14:00, and check-out time is 12:00. If you wish, you can use our luggage storage service after you leave your room.
Flower Order
Your concierge will assist you with your flower orders.
Electric
Our hotel uses 220V 50Hz electricity. There is also a 110V electrical outlet available in your bathroom.
Fax
Our hotel's fax number is +90 212 463 0 525. Reception will assist you if you wish to send a fax.
Taxi
Our hotel's taxi stand is open 24 hours a day. Guest relations can assist you with scheduling and requesting a taxi.
Television
Our all rooms are equipped with hospitality TVs.
Flight Tickets
You can contact customer relations for your flight ticket requests.
Luggage & Bags
Bellteam will be happy to assist you with your luggage and bags. If you wish, we can hold your belongings in safekeeping for you until you come to collect them.